Privacy Policy
Your trust and privacy are important to us.
Introduction
This Privacy Policy outlines how Sayan Quotes ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that your data is handled responsibly. Our website is fully trusted, and this policy explains our practices in detail.
Information We Collect
When you place an order on our website, we collect the following information to process and deliver your custom frame:
- Customization Details: The quote and author name you provide.
- Address Information: Country, state, district, PIN code, landmark, and village/city name.
- Contact Information: Your phone number and email address.
How We Use Your Information
The information we collect is used exclusively for the following purposes:
- To process your order and manufacture your custom item.
- To ship and deliver your order to the correct address.
- To communicate with you regarding your order status, including confirmations and shipping updates.
- To provide customer support and respond to your inquiries.
We want to be crystal clear: we do not misuse or sell your personal information to third parties under any circumstances.
Order & Demo Process
After you submit an order, we will contact you using the provided contact details to share a demo of the frame design. We will show you the design for your approval and accommodate any changes you might need. Once you accept the final design, we will proceed with creating and delivering the frame to your address.
Pricing and Payment
The prices shown on our website are minimum estimates. The final price of your custom frame depends on the size and complexity of your order.
The actual price will be communicated to you during the demo period after you have submitted your customization details.
During the demo period, you will have the option to pay online or choose cash on delivery (COD) for your order.
Communications via Instagram
If you contact us through Instagram Direct Messages (DM), we may collect your messages and profile information. This data is used solely to understand your needs and provide you with better, more personalized service. We handle this information with the same level of care and confidentiality as data collected through our website.
Data Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure.
Contact Us
If you have any questions or feedback regarding this privacy policy or our practices, please do not hesitate to contact us through our Contact Page.