Shipping Policy
How we get your custom frame to you.
Order Processing Time
Our frames are custom-made with care. After you give final approval on your digital demo, please allow **3-5 business days** for us to produce, assemble, and package your order. We'll notify you via email or phone as soon as your order is ready for dispatch.
Shipping Methods & Costs
We partner with reliable courier services to ensure your order arrives safely. The shipping method and final cost will be determined based on your location and the size/weight of your order.
All shipping costs will be clearly communicated and confirmed with you during the demo approval process before you make a payment.
Estimated Delivery Time
Once dispatched, the estimated delivery time is as follows:
- Metros & Tier 1 Cities: 3-5 business days
- Tier 2 & 3 Cities: 5-8 business days
- Remote Locations: 8-12 business days
Please note that these are estimates. Delivery times may vary due to weather conditions, local holidays, or unforeseen courier delays. We will provide you with a tracking number to monitor your shipment's progress.
Shipping Address
Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or losses due to an incorrect or incomplete address. Any charges for re-shipping an order due to an address error will be the responsibility of the customer.
Questions?
If you have any questions about your order's shipping, please don't hesitate to reach out through our Contact Page.